Privacy Policy

We, CRESTLOGIC SYSTEMS PVT LTD ("We", "Us", "Our", “Company”), respect the privacy of everyone who visits this website, uses the desktop application and/or uses our mobile applications (the website, desktop application and the mobile application are collectively called, the “Billjot Platforms”). The Company has created the Billjot Platforms and licensed the use of the same, as part of its business operations. The services are rendered by the Company through the Billjot Platforms.

We are highly committed to the privacy of your data and information and in providing services to all the subscribers / users of the Billjot Platforms. As a result, we would like to inform you regarding the way we would collect, process, store and use your personal data. We recommend you to read this privacy policy (hereinafter referred to as “Policy”) so that you understand our approach towards the use of your personal data.

This Policy shall form part of the Terms of Services and any other additional Terms of Use issued by the Company with respect to the use of the Services in the Billjot Platforms and is in compliance with applicable laws and regulations, including, but not limited to the Information Technology Act, 2000, as well as with the European Union General Data Protection Regulation (“GDPR”) standards.

By submitting your Personal Information (as defined hereinafter) to us and indicating your agreement with this Privacy Policy, you (or anyone who accesses and uses the Billjot Platforms shall be referred to as “You”, “Your” or “User” as the context may require) will be treated as having given their permission, wherever necessary and appropriate to our collection, use and disclosure of Personal Information and accept this Policy along with any amendments or modifications as may be made from time to time.

If you do not wish to provide any Personal Information, you are not entitled to use any of the Billjot Platforms or avail any of the services provided in the Billjot Platforms (“Services”). This Privacy Policy is subject to our general Terms of Services provided at the time of signing up. (“Terms”).

PERSONAL INFORMATION

We limit the collection of personal data to only that which is absolutely necessary to carry out our legal or business obligations. In some cases however the provision of personal data may be partly required by law (e.g. tax regulations), is needed as part of or as a result of contractual negotiations, or as part of providing a service. The non-provision of the personal data would have the consequence that the contract or service with the data subject could not be provided or concluded, therefore is considered legitimate interest for processing.

Any information that is collected from you during the process of registration and subscription of the Services available at the Billjot Platforms, further during the course of accessing and using the Services available at the Billjot Platforms, shall be referred to as Personal Information. Personal Information shall include, but not limited to:

• Name / Company Name
• Email
• Phone number
• Address
• Billing information when you use our Services
• Information provided during customer surveys, reviews, or comments
• Sensitive personal data information as provided under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 such as passwords, financial data, data identifying gender, etc.
• Information relating to your usage of the Billjot Platforms necessary to provide you with the best possible service

When you visit the app, we may collect certain non-personal information as well including:

• Type of device used for accessing the Services
• Your device's IP address
• Other information about the manner of usage of the Billjot Platforms
• Pattern of your use of the Billjot Platforms

We use temporary and permanent cookies to obtain certain information when you access the app or advertisements and other content served on the Billjot Platforms to secure and enhance your overall experience...

RIGHTS OF A DATA SUBJECT

Under the GDPR, You have the following rights with respect to Your information:

• Right to be informed: You have the right to be informed about what information is being collected, and how it is being used.
• Right of access: You have the right to access and receive a copy of Your data.
• Right to rectification: You have the right to correct any inaccurate data, or complete any incomplete data.
• Right to erasure: You have the right to request the erasure of your data, under conditions such as:
  • The data has been collected or processed in contravention with relevant laws;
  • The data is no longer required for the provision of Services;
  • You wish to withdraw your consent for the use of Your data;
  • Such erasure is necessary for compliance with any laws in force at the applicable time and jurisdiction.
• Right to restrict processing: You have the right to request us to restrict the use of the data You have provided.
• Right to data portability: You have the right to request a copy of Your personal data or have it transmitted to another party.
• Right to object to processing: You can object to the processing of Your personal data in certain circumstances such as direct marketing.
• Rights related to automated decision making and profiling: You have the right not to be subject to decisions based solely on automated processing without human involvement.

Depending on the circumstances and nature of your request, it may not be possible for us to fully comply — for example, where legal or contractual obligations require processing your data. You can withdraw consent at any time by contacting our Data Protection Officer.

USAGE OF PERSONAL INFORMATION

We use Personal Information to:

• Process your request for Services and provide those Services
• Perform data analytics
• Enhance our Services, provide support, communicate, and comply with legal obligations
• Share data with third parties for goods or services which may interest you, under confidentiality safeguards
• Disclose information when reasonably necessary for legal compliance, enforcement, fraud prevention, or protection of rights
• Send newsletters or promotional material, which you can unsubscribe from at any time

SECURITY OF YOUR PERSONAL INFORMATION

We use appropriate physical, electronic and managerial procedures to safeguard your Personal Information. Our products are hosted in secure server environments with firewalls and advanced technologies. However, absolute security cannot be guaranteed.

You are responsible for maintaining the confidentiality of your login credentials. Usage of your username and password will be considered authorized by you.

We disclaim liability for any damages arising from breaches or compromise of your account beyond our control.

RETENTION OF PERSONAL INFORMATION

Your personal data won't be kept longer than necessary for the purposes outlined here and for legal compliance.

Personally identifiable information will be deleted after 10 years from termination of Services, and remaining data will be anonymized.

TRANSFER OF DATA

We may transfer and store your data outside the country where it was collected, including in Singapore. We comply with applicable laws to protect your data during such transfers.

For users in the EEA or UK, transfers will only happen with adequate protection such as European Commission adequacy decisions or EU standard contractual clauses.

TRANSFER OF INFORMATION TO THIRD PARTIES

The Billjot Platforms integrate with third party service providers. By using the services, you acknowledge third party vendors may access your Personal Information as required by law. We are not liable for third parties’ privacy practices.

These third parties may include:

• Payment processors
• Data aggregation and analytics providers
• Communication and support software platforms
• Online cloud storage and IT support services

THIRD PARTY LINKS

Our Services may contain links to third-party websites which are not covered by this Privacy Policy. We encourage you to read their privacy policies before using.

UPDATING, MODIFYING AND DELETION OF INFORMATION

You can update or delete your Personal Information anytime by accessing your account or contacting us.

CHANGES TO PRIVACY POLICY

We reserve the right to modify this Policy at any time. Changes will be posted on this page and notified via email or homepage notice.

COLLECTION OF DATA FROM MINORS

We do not knowingly collect data from individuals under 18. If discovered, such data will be promptly deleted.

PRIVACY POLICY AND END USER LICENSE AGREEMENT (EULA)

These documents are available on our homepage at https://www.billjot.com.

GOVERNING LAW

This Policy is governed by the laws of India, with exclusive jurisdiction of courts in Ahmedabad, Gujarat.

DATA NOT SOLD TO THIRD PARTIES

We do not sell your Personal Information as defined under CCPA and have not sold any personal data in the last 12 months.

GRIEVANCE REDRESSAL